Human Factor Quote

January 27, 2009 by · Leave a Comment
Filed under: human factors 

Last year I purchased a copy of “The American Idea: The Best of the Atlantic Monthly” and have been slowly working my way through the collection.  One of the articles, “Perls of American Power” authored by Reinhold Niebuhr in 1932, makes reference to the human factor.  Specifically, it states:

“The pecular weakness of businessmen and engineers is that they tend to disregard the human factor.  Engineers are under no necessity to consider it and businessmen have an ideal of business efficiency which reduces it to a minimum.  To deal with a matter in a “businesslike” fashion means precisely to eliminate the variable factors which the human situation always creates and to settle the question upon the basis of a general rule.”

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