Naturalistic Decision Making

I’ve been reviewing much of the pertinent literature on naturalistic decision making (NDM) in preparation for developing a training module on the topic.  NDM has been defined as:

“…how experienced people, working as individuals or groups in dynamic, uncertain, and often fast paced environments, identify and assess their situation, make decisions and take actions whose consequences are meaningful to them and to the larger organization in which they operate.” (Zsambok, 1997, p. 5).

Some of the better literature I’ve reviewed on the topic include:

Klein, G. (1998). Sources of power: How people make decisions. Cambridge, MA: MIT Press.

Klein, G. (2008). Naturalistic decision making. Human Factors, 50, 456-460. (167 KB, .pdf)

Klein, G., & Klinger, D. (1991). Naturalistic decision making. Human Systems IAC Gateway, 2(1), 16-19. (391 KB, .pdf)

Lipshitz, R. (1993). Converging themes in the study of decision making in realistic settings. In G. A. Klein, J. Orasanu, R. Calderwood, & C. E. Zsambok (Eds.), Decision making in action: Models and methods (pp. 103–137). Norwood, NJ: Ablex.

Lipshitz, R., Klein, G., Orasanu, J., & Salas, E. (2001). Focus article: Taking stock of naturalistic decision making. Journal of Behavioral Decision Making, 14, 331–352. (168 KB, .pdf)

Lipshitz, R., & Strauss, O. (1997). Coping with uncertainty: A naturalistic decision-making analysis. Organizational Behavior and Human Decision Making Proceseses, 69, 149-163.

Ross, K. G., Klein, G., Thunholm, P., Schmitt, J. F., & Baxter, H. C. (2004). The recognition-primed decision model. Military Review, LXXIV(4), 6–10. (164 KB, .pdf)

Zsambok, C. E. (1997). Naturalistic decision-making: Where are we now? In C. E. Zsambok & G. Klein (Eds.), Naturalistic decision making (pp. 3-16). Mahwah, NJ: Lawrence Erlbaum Associates Inc.

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