Is The Door Locked – Or Unlocked?
January 10, 2010 by Eric Shaver · Leave a Comment
Filed under: bad design, built environment, human factors
Filed under: bad design, built environment, human factors
Yesterday, I volunteered at the Rededication Celebration for the newly remodeled Idaho State Capital Building. As part of my duties, I was stationed at the (unlocked) door leading into the office of the Attorney General. As one might expect, given the visual feedback of an illuminated red bar located next to the door knob, many people asked if it was unlocked. This is an example of improper feedback. A more appropriate design would have used an illuminated green bar to minimize confusion.

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