http://www.thehumanfactorblog.com/2010/02/28/human-factors-and-the-knowledge-worker/ Bringing Human Factors and Ergonomics Research to the Business World Thu, 19 Aug 2010 00:58:47 -0600 http://wordpress.org/?v=2.9.2 hourly 1 http://www.thehumanfactorblog.com/2010/02/28/human-factors-and-the-knowledge-worker/comment-page-1/#comment-420 Shelley Gable Sun, 28 Feb 2010 21:44:12 +0000 http://www.thehumanfactorblog.com/?p=2214#comment-420 As an instructional designer, I design training programs...and I encounter some of the same themes in my work as what's discussed here. The first Drucker quote is especially relevant. Many in my field feel that the benefit of training should be obvious...but unless we can tie it to observable improvements on the job, and tie that to an ROI and other forms of business impact, the benefit isn't necessarily obvious to everyone. Unfortunately, the methodologies for making those connections effectively are often easier to describe than they are to execute. Great thinking piece! As an instructional designer, I design training programs…and I encounter some of the same themes in my work as what’s discussed here. The first Drucker quote is especially relevant. Many in my field feel that the benefit of training should be obvious…but unless we can tie it to observable improvements on the job, and tie that to an ROI and other forms of business impact, the benefit isn’t necessarily obvious to everyone. Unfortunately, the methodologies for making those connections effectively are often easier to describe than they are to execute. Great thinking piece!

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